Payments, Shipping and Pricing Policy

Payment Information

Wellington Water Filters Ltd require all orders to be paid before the products are delivered.

There are three payment methods available: 

1. Bank Deposit

This is the preferred payment method as it is fast, does not incur significant processing costs and the transaction can be conducted through your banks secure systems.

Deposits can be made to the following bank account:

Wellington Water Filters Ltd

BNZ Bank 
Account: 02-0733-0147296-002

Reference: The order number produced from our website

Please allow overnight clearance of internet payment if made by another bank.

2. Cash on pickup

You can pay by cash or eftpos in person if you are picking the goods up.

3. EFTPOS and Credit Card

We have an EFTPOS machine available at our store to process payments if you are picking up directly.

We use manual data entry through Paymark to process credit card payments over the phone.

Our website uses Paystation to process online credit card transactions. After selecting to pay by Credit Card you will be directed to the secure Paystation site to complete the payment transaction online. We will be advised once you have made the online payment. Your credit card details will not be handled by our site.

Visa and Mastercard cards are accepted.

Shipping and Freight

We will only ship orders to physical addresses within New Zealand. Orders under 23 Kg will be shipped via a courier service. Orders over 23 Kg will be shipped via a trucking company.

Shipping costs will be charged by total volumetric weight of the order as follows:

Under 2 Kg =                                $8  (inc GST)
Over 2 Kg and under 25 Kg =      $20 (inc GST)
Over 25 Kg =                                $50 (inc GST)

We will endevour to dispatch the products on the next available courier after we have received the payment (during our open hours).

If the product ordered is not currently in stock we will advise you at the earliest opportunity via phone or email. 

 

Shipping Time frames

Products will be shipped as soon as possible after the order and payment have been confirmed. This will normally be the same day for orders processed before 3 pm Monday to Friday  and the next working day for orders received over weekends and on public holidays.

 

Prices and GST

All prices displayed are in New Zealand Dollars (NZD). All prices INCLUDE GST. You will only be charged in New Zealand Dollars.

 

Subscription Billing

We do not operate subscription billing